Summary of Terms & Conditions
Terms and Conditions
By using this website, you signify your acceptance of the terms and conditions of use. Read the full terms and conditions.
Site design and all content copyright © 2017 Highlighting Writing Pty Ltd (trading as ‘Seven Steps to Writing Success’). All Rights Reserved. Learn more about using the information provided on our website here.
Seven Steps Online is deemed a restricted area and requires a personal or school licence to access or use its materials. Read the full terms and conditions here.
In no event shall Seven Steps to Writing Success or its agents or officers be liable for any damages whatsoever arising out of the use of or inability to use the materials or services. Learn more.
The full agreement and this website are subject to the laws of Victoria and Australia. If there is a dispute between you and Seven Steps to Writing Success that results in litigation, then you must submit to the jurisdiction of the courts of Victoria, Australia.
Terms and Conditions
By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Seven Steps to Writing Success and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
Seven Steps to Writing Success may change these terms from time to time and so you should check them regularly. Your continued use of our website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using our website immediately.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.
You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.
You must not use our website to send unsolicited commercial communications.
You must not use the content on our website for any marketing related purpose without our express written consent.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Returns and Refunds
Seven Steps to Writing Success handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within 30 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Seven Steps to Writing Success.
Seven Steps To Writing Success retains the right to cancel any Workshop, School PD or other training event due to unforeseeable circumstances, including but not limited to natural disasters, severe weather incidents, epidemics/pandemics and closures of airports. We will aim to provide as much advance notification of the cancellation as possible. In those instances, a full refund of your booking fee or transfer to another Seven Steps training event (if available) will be offered. The Seven Steps will not be held liable for any expenses incurred to the participant (e.g. travel and accommodation expenses) due to cancellation.
Seven Steps to Writing Success reserves the right to cancel any Workshop within five business days of the event if a minimum number of participants do not book in. We will provide at least five business days notice if this does occur, and a full refund of your booking fee or transfer to another Seven Steps training event (if available) will be offered.
Site design and all content copyright © 2017 Highlighting Writing Pty Ltd (trading as ‘Seven Steps to Writing Success’). All Rights Reserved.
All the material appearing on the web site www.sevenstepswriting.com is owned by or licensed to Seven Steps to Writing Success, and is protected under Australian and international copyright laws. This material includes, but is not limited to, the design, layout, look, appearance, trademarks, information and graphics.
You may use, reproduce and copy content only in the following manner:
- you may print or download to a local hard disk, extracts for your personal and non-commercial use; and
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material; and
- you may use, copy and distribute information to your current and immediate students for the purpose of learning.
Any other redistribution or reproduction of part or all of the content in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Seven Steps to Writing Success expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.
Exclusion of competitors
If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Seven Steps to Writing Success. Seven Steps to Writing Success expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Seven Steps to Writing Success will hold you fully responsible for any loss that we may arise and further hold you accountable for all profits that you might make from such unpermitted and improper use. Seven Steps to Writing Success reserves the right to exclude and deny any person access to our website, services or information at our sole discretion.
Providing us with personal information
Through purchasing a product or service online, or providing personal details to us in any other form throughout our website, the information you provide will be stored securely and confidentially.
Credit card information is not stored by us on our servers and are secure even from our staff.
To help us personalise and improve your shopping experience please ensure your personal details are kept up to date. If you choose not to provide certain information, it may inhibit our ability to properly service your needs. We use the information that you provide for such purposes as answering your questions and requests, shipping your products and communicating to you about your order(s) and any special offers that we may have.
There are additional sources of user information that are automatically collected and stored. Like many web sites, we use ‘cookies’ to track information about how you use our site and to make return visits to our site more convenient. The Help button of the toolbar on most browsers can tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies.
Do we share information?
Seven Steps to Writing Success reserves the right to disclose public information including such things as purchases, unless otherwise agreed upon in writing.
Seven Steps to Writing Success does not and will not sell or deal in personal or customer information. We may however use your information in a general sense without any reference to your name, to create marketing statistics, identify user demands and to assist in meeting customer needs generally.
Seven Steps to Writing Success may be required, in certain circumstances, to disclose information in good faith and where Seven Steps to Writing Success is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.
Seven Steps Online
Seven Steps Online is deemed a restricted area and requires a personal account to access and use its materials.
To be eligible for an individual account on our website (Sited as ‘Seven Steps Online’), you must be at least 18 years of age. You or your school may register for an account with our website by completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you.
User Login Details
If you register for an account with our website, you will be asked to register an email address and password.
You must not allow any other person to use your account to access the website, and must notify us in writing immediately if you become aware of any unauthorised use of your account.
You must not use any other person’s account to access the website, unless you have our and that person’s express, written permission to do so.
Use of Content
Designs, images, code and content found within Seven Steps Online is deemed confidential and must not be used, shared or posted to anyone outside the scope of the licencing agreement, described below.
For current Individual Licence holders (referred as ‘your’), Seven Steps Online access, material and resource use is limited:
- for personal development of self; and/or
- for development, learning and growth of your current and immediate students; and/or
- in learning spaces such as classroom(s) of which your current and immediate students engage in learning; and/or
- to show exemplar works to a supervisor, leader or mentor as to the nature of the resources.
For current School Licence holders, Seven Steps Online access, material and resource use is limited:
- for personal and school-wide training and development of employees, educators, teachers, contractors, CRTs and consultants, contracted by the school; and/or
- for development, learning and growth of the school’s current and immediate students; and/or
- in all areas of the school’s current and immediate students; and/or
- to show exemplar works to regional consultants, neighbouring or related schools or government educational officers as to the nature of the resources.
For expired Individual or School Licence holders, Seven Steps Online downloadable material is deemed licenced for personal development and training of your current and immediate students only.
For all other persons, the use of material found on Seven Steps Online is strictly prohibited.
Cancellation and Suspension of Account
We may suspend, cancel and/or edit your account details at any time in our sole discretion without notice or explanation. You may cancel your account on our website using your Account control panel on the website.
Limitations and Liability
Reliance on Material
The materials at this site are provided “as is” without any express or implied warranty of any kind including warranties of merchantability, non-infringement if intellectual property, or fitness for any particular purpose.
In no event shall Seven Steps to Writing Success or its agents or officers be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Seven Steps to Writing Success has been advised of the possibility of such loss or damages.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements.
Competition and Consumer Act
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Seven Steps to Writing Success’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
Delivery of Goods
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of Seven Steps to Writing Success.
Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.
Links to Other Websites
Seven Steps to Writing Success may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, approval or arrangement between Seven Steps to Writing Success and the owners of those websites. Seven Steps to Writing Success takes no responsibility for any of the content found on the linked websites.
Seven Steps to Writing Success’s website may contain information or advertisements provided by third parties for which Seven Steps to Writing Success accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are expressing our opinion and are not providing any advice nor do we take any responsibility for any advice received in this regard.
To the fullest extent permitted by law, Seven Steps to Writing Success absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Seven Steps to Writing Success gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.
Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in our website or as to their correctness, suitability, accuracy, reliability or otherwise. If such representations are made these are unconditionally considered as mere puffery.
These terms and conditions represent the whole agreement between you and Seven Steps to Writing Success concerning your use and access to Seven Steps to Writing Success’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms are hereby expressly excluded except those implied by statute and which cannot be expressly excluded.
Exclusion of Unenforceable Terms
Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.
This agreement and this website are subject to the laws of Victoria and Australia. If there is a dispute between you and Seven Steps to Writing Success that results in litigation, then you must submit to the jurisdiction of the courts of Victoria, Australia.