Site design and all content copyright © 2016 Highlighting Writing Pty Ltd (trading as ‘Seven Steps Writing’). All Rights Reserved.
All the material appearing on the web site www.sevenstepswriting.com is the copyrighted property of Seven Steps Writing and is protected under Australian and international copyright laws.
Material may be reproduced only if it is attributed, where permission is given. To take, distribute and/or use material without consent is a form of theft and is illegal. Content may be copied for personal use only.
The photographic images, text, graphics, and html code appearing in this website may not be downloaded, copied, printed, reproduced, manipulated, or published in any form without the prior written permission of the directors of Seven Steps Writing, except where advised.
Personal information we collect
If you purchase online, the information you provide to us helps us personalise and improve your shopping experience.
We store all information that you enter on our website other than your secure credit card details. If you choose not to provide certain information, it may inhibit our ability to properly service your needs. We use the information that you provide for such purposes as answering your questions and requests, shipping your products and communicating to you about your order(s) and any special offers that we may have.
There are certain types of information that we store when you visit our site. Like many web sites, we use ‘cookies’ to track information about how you use our site and to make return visits to our site more convenient. This feature also allows you to return to our site to view your order history. The Help button of the toolbar on most browsers can tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies.
Do we share information?
If you enrol in our free newsletter, you can be assured that we do not provide your name, email address or any other details to any other organisation.
Seven Steps Writing collects some non-user specific information, such as the type of browser and operating system used to view this website. This information is used to assist us internally to provide the best site design and format for our users. The information is not shared with anyone outside of Seven Steps Writing. Seven Steps Writing uses Google Analytics to analyse usage patterns on our website.
Critical Terms and Conditions
By accessing the Seven Steps to Writing Success website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.
You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.
You must not use our website to send unsolicited commercial communications.
You must not use the content on our website for any marketing related purpose without our express written consent.
Seven Steps Online is deemed a restricted area of which all content is restricted and confidential. The sharing and use of such content is limited to the owner/user of a Seven Steps Online account and that account holder’s current and immediate students for so long as the account remains active.
If, at any point, we provide you with a username and password for you to access such restricted areas, you must ensure that your password is kept confidential.
Seven Steps to Writing Success may change these terms from time to time and so you should check these terms regularly. Your continued use of our website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using our website immediately.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.
Limitation of Liability
The materials at this site are provided “as is” without any express or implied warranty of any kind including warranties of merchantability, non-infringement if intellectual property, or fitness for any particular purpose.
In no event shall Seven Steps to Writing Success or its agents or officers be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Seven Steps to Writing Success has been advised of the possibility of such loss or damages.
Complete Website Terms and Conditions
By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Seven Steps Writing and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
Amendment of Terms
We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Seven Steps Writing’s rights and obligations to each other.
Registration and Accounts
To be eligible for an individual account on our website (Sited as ‘Seven Steps Online’), you must be at least 18 years of age. You may register for an account with our website by completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you.
You must not allow any other person to use your account to access the website, and must notify us in writing immediately if you become aware of any unauthorised use of your account.
You must not use any other person’s account to access the website, unless you have ours and that person’s express permission to do so.
User Login Details
If you register for an account with our website, you will be asked to register an email address and password. Your email address must not be liable to mislead or for/in connection with the impersonation of any person. You must also keep your password confidential, and notify us in writing immediately if you become aware of any disclosure of your password.
You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.
Cancellation and Suspension of Account(s)
We may suspend, cancel and/or edit your account details at any time in our sole discretion without notice or explanation. You may cancel your account on our website using your account control panel on the website.
Limitation of Liability
It is an essential pre-condition to you using our website that you agree and accept that Seven Steps Writing is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Competition and Consumer Act
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Seven Steps Writing’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
You must be over 18 years of age to use this website and to purchase any goods or services.
Delivery of Goods
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of Seven Steps Writing.
Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.
Returns and Refunds
Seven Steps Writing handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within 30 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Seven Steps Writing.
Links to Other Websites
Seven Steps Writing may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Seven Steps Writing and the owners of those websites. Seven Steps Writing takes no responsibility for any of the content found on the linked websites.
Seven Steps Writing’s website may contain information or advertisements provided by third parties for which Seven Steps Writing accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.
To the fullest extent permitted by law, Seven Steps Writing absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Seven Steps Writing gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.
Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility of Seven Steps Writing to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.
You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. Seven Steps Writing’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data Seven Steps Writing collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.
Seven Steps Writing does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.
Disclose Your Information
Seven Steps Writing may be required, in certain circumstances, to disclose information in good faith and where Seven Steps Writing is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.
Exclusion of Competitors
If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Seven Steps Writing. Seven Steps Writing expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Seven Steps Writing will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Seven Steps Writing reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.
Copyright, Trademark and Restrictions of Use
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.
Seven Steps Writing expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Exclusion of Unenforceable Terms
Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.
This agreement and this website are subject to the laws of the state of Victoria firstly and Australia. If there is a dispute between you and Seven Steps Writing that results in litigation, then you must submit to the jurisdiction of the courts of Victoria.